What a single-provider practice pays, how subpoenas and attorney requests are handled, and how long setup takes.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Solo practitioners
See what’s waiting
Patient, attorney, and subpoena requests arrive in one queue with a status. Setup needs no EHR integration, and the work can be handed over.
See how it works
Measured on the network
The work that stops landing between patients
99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for a single-provider practice
Records handled, without a records clerk
What a solo practice needs to answer patient, attorney, and subpoena requests without losing the day to them.
All requests in one place
Patient, attorney, and subpoena requests land in one queue, so nothing gets lost between your appointments.
Subpoenas, handled
Subpoena and attorney requests follow a guided workflow built on HIPAA, the Cures Act, and state statutes.
No cost, if eligible
Eligible specialties can hand the work over at no cost, with billable requesters covering the service.
Fewer status calls
Requesters check status online, 24/7, so fewer calls interrupt the day you meant to spend with patients.
No integration needed
ChartRequest works with any EHR, with no integration required, so setup doesn’t need an IT consultant at all.
A full release log
Every request and release is logged as it happens, so you can show who asked, what went out, and exactly when.
Customer story · Retina
Requests worked in minutes
A retina practice moved release from spreadsheets and mailed invoices to ChartRequest. Payment is now collected up front, and the 20 hours a week release used to take came back.
10 minTo process a request2 daysDoctor sign-off, from 3 weeks20 hrs/wkAdmin time saved
More about this case study
Ways to hand it over
Hand it off, or keep it simple in house
Most solo practices hand the work over. Either way, every request is tracked in one place. ChartRequest Complete
Fully managed release
Our team handles every request, subpoenas included, so records never land on your desk.Flat rate based on volume and billable mix.
Explore Complete ChartRequest Select
No-cost release service
The same full service at no cost, if your specialty is eligible, with nothing to manage.Billable requesters cover the full service.
Explore Select ChartRequest Pro
Software for your release team
You or your staff release on guided workflows, keep the revenue, and track every request.Keep 80%+ of revenue after processing fees.
Explore Pro
