Centralizing intake and reporting across two to fifty sites, without moving staff or standing up a records department.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Multi-clinic groups
Every clinic, one queue
Requests from each location come into one shared queue, so you can see volume and status across sites without moving staff or centralizing them. Each clinic keeps its team, and the group gets one view of the work.
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Measured on the network
The same results at every location
99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for many locations
Same results at every site
One shared queue
Each request has an owner and a status the whole group can see, whichever clinic it came in at.
Rolled-up reporting
Every request and release is logged in one place, so volume and status can be seen across all of your clinics.
Same checks
Every clinic follows the same release workflow and checks, so a request is handled the same way at any site.
Fewer status calls
Requesters check status online, 24/7, so fewer calls reach front desks spread out across your locations.
No EHR integration
ChartRequest works with any EHR, with no integration required, even if your clinics run different systems.
Fees collected for you
Billing and collection are handled for every location, with a 99% collection rate on the records you release.
Customer story · Retina
17 sites, one workflow
A retina practice across three states replaced spreadsheets and mailed invoices with ChartRequest, and the person who ran release got most of the week back.
17Locations in one queue90%Time back for other work20 hrs/wkAdmin time saved
More about this case study
Three ways to operate
One process, staffed the way each clinic needs
Choose a model for the group or clinic by clinic. Intake and reporting stay in one place. ChartRequest Complete
Fully managed release
Our team handles release for every location, so no clinic carries records work alone.Flat rate based on volume and billable mix.
Explore Complete ChartRequest Select
No-cost release service
The same full service at no cost for eligible specialties, across all your clinics.Billable requesters cover the full service.
Explore Select ChartRequest Pro
Software for your release team
Each clinic’s staff releases on the same guided workflows, with every request in the group’s view.Keep 80%+ of revenue after processing fees.
Explore Pro
