Turnaround, volume, revenue, and bottlenecks in one dashboard, for the numbers HIM leaders bring to operations reviews.
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490K+ record requests fulfilled annually
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Platform · Reporting and analytics
Reporting your leadership will read
Request volume, turnaround, and status in one release of information dashboard. When you can see demand and performance, you address needs before they turn into problems.
Measured on the network
The numbers behind release on ChartRequest
99%Collection rate24/7Real-time status online7 fewerCalls per request
What you can report on
See the work before it becomes a problem
Reports for operations, finance, and compliance, without building a spreadsheet by hand.
Turnaround
Monitor turnaround in hourly, daily, weekly, or monthly views, filtered by location. You see where requests slow down and can show that records go out promptly.
Volume and staffing
Request demand and team productivity over time, so you can plan staffing before the volume arrives and fix a bottleneck before it becomes an audit issue.
Revenue
Compliant pricing, invoicing, and payment collection run automatically on every billable request, on a platform with a 99% collection rate.
Every location in one view
An enterprise reporting layer sits across every location, department, and function, while each account’s access stays siloed to the people who need it.
Scheduled and ad hoc reports
Schedule the release reports leadership reads every month, and run an ad hoc report when a question comes up. Summaries are clear enough to share as they are.
