What is recorded on every request, and how an audit becomes a report you run instead of a week spent reconstructing one.
Book a demo
Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Compliance and security · Audit readiness
Audit-ready, both ways
The audit trail answers an auditor’s questions without anyone digging through emails or handwritten notes, and bulk retrieval gets you the records when you’re the one asking.
See how it works
Measured on the network
The day-to-day release behind the audit trail
99%Collection rate24/7Real-time status online7 fewerCalls per request
Both sides of an audit
Evidence on demand
An audit is a report you run, not a fire drill.
Evidence when you are audited
Real-time audit logs capture each action and touchpoint as the work happens. When an auditor asks what was released, when, and who handled it, the request history exports as a report.
Bulk retrieval when you run one
Upload a pull list for a review sample or an audit cohort, and follow live status across every request in it.
A record of what could not be obtained
Requests that can’t be fulfilled are tracked and reported, not lost, so you know how many records can and can’t be delivered before the deadline.
Every review type
Medicare Risk Adjustment (MRA), Healthcare Effectiveness Data and Information Set (HEDIS), payment integrity and post-pay audits, risk adjustment validation, delegated vendor oversight, and internal reviews.
One standard audit workflow
Audit-related requests enter one queue and follow the same packet assembly and fulfillment steps, so handoffs stay clean in high-volume periods.
Proof of delivery
Records go out through secure digital exchange instead of fax, paper packets, or mailed media, and each delivery is tied to its request record.
