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Case studies

Practices that moved release of information off paper and off their staff's desks — two-day turnaround, six figures a year back in ROI staffing, whole workflows automated. Every study below is a real customer with their own numbers. Book a demo Trusted across the network 490K+ record requests fulfilled annually
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August 13, 2026 Case Study

HealthQuest Physical Therapy Automates Record Release With ChartRequest

 A 42-location physical therapy network handed release to ChartRequest Complete. It onboarded in under 30 days and cleared 500+ requests in its first six months.
Average turnaround
2.4 days
Staff time saved
50 hrs/wk
Onboarding
<30 days
Read case study August 12, 2026 Case Study

NY Orthopedics Switched to Save $136K+ / Year in ROI Staffing

 An orthopedic group moved release to ChartRequest’s full-service team. Patients receive records in about two days, and two records staff do the work it expected to need five…
Patient delivery
~2 days
Records staffing
2 of 5
Annual staffing savings
$136K+
Read case study August 12, 2026 Case Study

How Mid Atlantic Retina Releases Medical Records in 2 Days

 A 17-location retina practice replaced spreadsheets and mailed invoices with ChartRequest. Sign-offs that took weeks now take days, and payment is collected before records go out.
Doctor sign-off, from 3 weeks
2 days
Admin time saved
20 hrs/wk
Time back for other work
90%
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Analysis and practical guidance on release of information, records retrieval, and compliance, written for the teams who do the work. Go to Articles

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