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Victor Landero

Victor Landero

Head of Sales - Retrieval LinkedIn profile

Victor Landero is the President, Enterprise Retrieval at ChartRequest, with a focus on medical record retrieval, law firm partnerships and operational efficiency. He brings more than 15 years of experience in operations leadership and business growth, with a deep background in legal services and records management. Prior to ChartRequest, Victor held chief operating officer and senior operations roles in legal services, including at Compex Legal Services and Med-Legal, building teams and scaling records retrieval and client delivery. He holds bachelor’s degrees in Business Administration and Criminal Justice from California State University, Los Angeles.

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490K+ record requests fulfilled annually

4.9 rating across 1,707 reviews on Google

Medical Record Retrieval Cost Outsourced or In House

August 21, 2026

Medical Record Retrieval Cost for Law Firms: In-House vs. Outsourced

Medical record retrieval cost goes beyond vendor fees. Compare in-house vs. outsourced retrieval by cost, staff capacity, and reliability.

Letters of Protection and Medical Liens

August 13, 2026

Letters of Protection and Medical Liens: What PI Firms Need Before Settlement

Learn what PI firms need for letters of protection and medical liens before settlement, from current balances to supporting documentation.

How to Handle No Records Found Certificates

August 5, 2026

No Records Found Certificate: What Law Firms Should Do Next

Learn what a no records found certificate means and how law firms should verify, escalate, or close a medical records request.

Workers Comp Records Retrieval Process Guide

July 29, 2026

The Workers’ Compensation Process for Attorneys: A Medical Records Retrieval Playbook

Medical Records For Building a PI Demand Package

July 23, 2026

What Medical Records Do Personal Injury Firms Need Before Drafting a Demand Package?

Personal injury demand package records need more than a provider response. Learn which record categories firms must confirm before drafting.

Gap in Treatment Defense: How to Protect Causation

July 17, 2026

Gap in Treatment Defense: How Complete Records Protect Causation

Learn how to counter a gap in treatment defense with complete medical records, stronger documentation, and a defensible demand package.

Medical Records Guide for Personal Injury Cases

July 10, 2026

Medical Records for Personal Injury Cases: A Lawyer’s Guide

Medical records for personal injury cases: what to request, how to avoid delays, and when to outsource retrieval.

guide to medical record intake for law firms

June 25, 2026

Medical Record Intake for Law Firms: The Step That Decides the Case

Medical record intake for law firms decides personal injury cases before retrieval starts. Learn to scope authorizations and build requests.

eggshell plaintiff beating-the prior condition defense

June 18, 2026

Eggshell Plaintiff Doctrine: Beating the Preexisting Condition Defense With Prior Medical Records

In an eggshell plaintiff case, the preexisting condition defense shifts the fight to causation. See how complete prior records help you win.

Medical Records Certificates of Authenticity

June 9, 2026

Medical Records Certificate of Authenticity: The Faster Path to Case-Ready Files

Learn what a medical records certificate of authenticity is, when your firm needs one, and how to request it alongside medical records.

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A 20-minute walkthrough of release, retrieval, and the audit trail — using the workflow you run today.

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Founded 2012 in Atlanta, GA. The medical records exchange network — release and retrieval on one HIPAA-compliant platform.

Health information, exchanged the right way

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