See how ChartRequest supports a more streamlined release-of-information workflow.
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490K+ record requests fulfilled annually
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Capability
ChartRequest
MRO
Self-service enterprise dashboards & reports
Manage settings across multiple locations and use reports to monitor performance metrics, including fulfilled requests and turnaround time.
ChartRequest
MRO
SAML Active Directory integration
Securely manage user access with SAML Active Directory integration. It helps teams work more efficiently while reducing security risk. MRO does not offer SAML integration.
ChartRequest
MRO
Multi-location SSO
Access and process requests faster with single sign-on. Authorized employees can work across locations without repeatedly signing in and managing separate credentials. MRO does not offer multi-location SSO.
ChartRequest
MRO
Enterprise request routing
Automatically route requests to the appropriate location by type, requester, or patient, reducing manual work and improving efficiency. MRO does not offer request routing.
ChartRequest
MRO
SmartAlerts
Set alerts for the requests that matter and control the types of requests and notification frequency. MRO does not offer customized alerts.
ChartRequest
MRO
Mobile experience
Patients can submit and track requests on the go, while teams process requests through a responsive web application on devices of all sizes.
