Careers in Health Tech & Medical Records

Careers

Open roles, how the team is structured, and what it is like to work somewhere the deadline belongs to a patient rather than a sprint.

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Trusted across the network

490K+ record requests fulfilled annually

4.9 rating across 1,707 reviews on Google

Why work here

Work on a problem people are waiting on

Behind every records request is someone waiting: a patient changing doctors, an attorney with a court date, a claims team closing a review. The deadline belongs to them.

At ChartRequest you work on the exchange that gets them that record, and on the software that makes the next one faster. The work is specific, and you can see when it’s done.

Who the work serves

Healthcare organizations that release records
Law firms and insurers that retrieve them
Patients and families requesting their own
Requests across all 50 states

The standard we keep

What the team delivers, measured

7 fewerCalls per request

24/7Real-time status online

50 statesCovered nationwide

How the team works

Four kinds of work, one workflow

Every team works from the same platform and the same audit trail, so a request handed from one to another never starts over.

Release specialists

Pull the requested records, check them, and release them. Two people verify every managed release before it goes out.

Client services and support

Answer the people on both sides of a request. Their work is the 4.9★ rating on Google.

Retrieval

Get records for law firms, insurers, and healthcare organizations from custodians nationwide, and escalate a custodian who won’t respond.

Compliance

Keep every release inside HIPAA, state fee rules, and turnaround statutes, and keep the platform audit-ready.

Our values

What you’d be holding to

The values on our About page, read from the side of the people who keep them.

Medical records belong to the people they describe
Privacy and accuracy are responsibilities, not features
The person waiting for a record deserves a clear answer
Technology should reduce work, not move it somewhere else
Both sides of the records exchange deserve to be understood
Partnerships should extend what everyone in the exchange can do

How to apply

Ask us about a role

We don’t list openings on this site. To ask about working here, tell us what you do and the kind of work you’re looking for.

Write to us

Say it’s about a role, and include where you’d like to work.

Call

+1 (888) 895-8366

Our main line. Ask for the team you’d like to join.

Our office

4400 N Scottsdale, Suite 9-920

Scottsdale, Arizona 85251

ChartRequest was founded in Atlanta in 2012.