One standard across the organization, reporting that rolls up, and an answer to who released what — with the integration and procurement questions that come with that scale.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · Enterprise
Know who released what
Every release follows one workflow and lands in one audit trail, so a disclosure question is answered by a report, not by asking each site. New facilities adopt the same process instead of bringing their own.
See how it works
Measured on the network
The results procurement will ask about
99%Collection rate24/7Real-time status online7 fewerCalls per request
Built for scale
Release you can account for at every site
One release standard
Every site follows the same release workflow and checks, so policy is applied the same way across the company.
One audit trail
Every request and release in the organization is logged in one trail, so disclosure questions have one answer.
Your staff or ours
Run release with your own staff on guided workflows, or hand it to ChartRequest’s team, on the same platform.
No EHR integration
ChartRequest works with any EHR, with no integration required, so a rollout doesn’t queue behind IT projects.
Documented security
HIPAA compliant and regularly audited, with 256-bit SSL and multilayered AES encryption for your review.
Fees collected for you
Billing and collection are handled across the organization, with a 99% collection rate on released records.
Customer story · Physical therapy
42 sites in under 30 days
A physical therapy network across three states handed release to ChartRequest Complete, and its team reports getting back about 50 hours a week.
42+Locations across 3 states<30 daysOnboarding50 hrs/wkStaff time saved
More about this case study
Three ways to operate
Change who does the work, not how it’s done
Choose a model per business unit or for the whole organization. The workflow and the audit trail don’t change. ChartRequest Complete
Fully managed release
ChartRequest’s team runs release wherever you hand it over, with the same checks.Flat rate based on volume and billable mix.
Explore Complete ChartRequest Select
No-cost release service
Full service at no cost for eligible specialties, in any business unit.Billable requesters cover the full service.
Explore Select ChartRequest Pro
Software for your release team
Your teams release on guided workflows across the organization, in one audit trail.Keep 80%+ of revenue after processing fees.
Explore Pro
