For IT owners weighing another integration. What connecting records exchange to the EHR actually requires, and what it does not.
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Trusted across the network
490K+ record requests fulfilled annually
4.9
rating across 1,707 reviews on Google
Who we serve · IT and integrations
One view, no integration
ChartRequest works with any EHR, with no integration required, so there’s no interface for you to build or maintain. It runs on a HIPAA-compliant platform.
See how it works
Measured on the network
Results, no IT project
99%Collection rate24/7Real-time status online7 fewerCalls per request
Built to stay off your roadmap
Nothing new for IT to maintain
What an IT owner needs to approve records exchange without taking on another integration to support.
No EHR integration
Works with any EHR, with no integration required, so there is no interface for your team to build or maintain.
Layered encryption
Data moves over 256-bit SSL with 2048-bit private keys and multilayered AES encryption, not over fax lines.
HIPAA, regularly audited
The platform is HIPAA compliant and regularly audited, so the security review starts from documented controls.
Activity on the record
Every request and release is logged as it happens, so access questions are answered from a record, not memory.
One system for release
Release runs in one system instead of fax servers, shared inboxes, and spreadsheets IT has to keep running.
Controlled access
Logins are protected with Security Assertion Markup Language (SAML), and access controls limit who can view what.
Customer story · Physical therapy
Live in under 30 days, with the EMR connected
A 42-location physical therapy network needed a release partner that worked with its EMR. ChartRequest connected to its EMR and website within a couple of weeks, and onboarding finished in under 30 days.
<30 daysOnboarding2.4 daysAverage turnaround50 hrs/wkStaff time saved
More about this case study
Three ways to operate
Any model, the same small IT footprint
All three run on the same platform, which works with any EHR and needs no integration. ChartRequest Complete
Fully managed release
Fully managed release, with no system for IT to stand up, run, patch, or support.Flat rate based on volume and billable mix.
Explore Complete ChartRequest Select
No-cost release service
The same managed service for eligible specialties, with nothing to install or build.Billable requesters cover the full service.
Explore Select ChartRequest Pro
Software for your release team
Your staff works in the platform every day, and there is still no EHR integration.Keep 80%+ of revenue after processing fees.
Explore Pro
